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Monitoring
Responses (last 15 days)
Average Response
25 %
Email sent/responded graph
Delay after order date: 30 days.
Sent in last 14 days: 255
Responses in last 14 days: 65 (25 %)
Daily average: 5
Surveys and invitations | Search Customers
Measurement
Net Recommender Index (last 13 weeks)
NRI trend graph
NRI Trend and actual by country
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Other:Sales Cycle | 80/20 Pareto | Magic Grid
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Understanding
Customer Comments (last 15)
Ordering was simple and easy. Delivery time was slow.
Good Services and good product.
Snelheid van de site is laag; Zoekfunctie werkt niet goed (ook niet bij een pr...
Not happy with competition leaflet for ACME Do-it-yourself Tornado Kit but when...
Great products - I love the Bed Springs
Outside packaging falling apart when delivered.
Total inability of technical staff to sort out problems on installation or prov...
Beste; Heb drie opmerkingen: 1) Complimenten voor de klantenservice 2) Zor...
Good service. I m enjoying the product. thank you
We were absolutely THRILLED with the item; the price; the speedy delivery. The...
Het laatst bestelde ACME Little Giant Do-It-Yourself Rocket-Sled Kit bevalt uit...
u bent zeer slecht bereikbaar en info is onbetrouwbaar. Het bandje van uw antw...
Your customer service department before delivery were very helpful and understa...
thanks love the flat screen TV. very quick and efficient. would recommend to pu...
Not pleased to see there is no guarantee. Contact for enquiries is by a high...


Comments in last 14 days: 33
Average per day: 2
Most recent comments all | best | worst |
Scrolling comments | Organiser
Response
Last 15 days
Number of requests to answer (last 14 days): 33
Average per day: 2
Task Manager | 80/20 Pareto | Magic Grid
Search Comments Organiser
Country DE NL UK
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Emails left to send
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